Pricing that fits your workflow.
We tailor scope and infrastructure to your needs. Tell us your goals; we’ll recommend a plan.
How billing works
Sweet Hello uses a simple, usage-based approach aligned to call minutes and orchestration complexity. No seat fees. We scope your flows and provide a clear estimate before you start.
Starter
For piloting a core voice workflow.
- 1 voice flow, single region
- Up to 5 languages
- 1 standard integration (e.g., CRM OR Help Desk)
- Basic analytics dashboard
- Email notifications
- Business-hours support
Growth
For scaling proven flows with more integrations.
- 3 voice flows, multi-region ready
- 25+ languages
- 3 integrations (CRM + Help Desk + Calendar)
- QA review hours included
- Slack notifications
- Enhanced support (chat + email)
Enterprise
For complex, multi-region, and compliant needs.
- Unlimited flows, multi-region
- Custom language packs & voices
- Custom connectors & private networking options
- Audit logging & advanced analytics
- SSO/SAML
- Dedicated success manager & prioritized support
Feature Comparison
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Included flows | 1 | 3 | Unlimited |
| Languages | Up to 5 | 25+ | Custom/Unlimited* |
| Telephony formats (μ-law/A-law/PCM) | |||
| Streaming (WebSocket/HTTP chunked) | |||
| Integrations included | 1 | 3 | Custom |
| Custom connectors | Optional | ||
| Monitoring & QA reviews | Basic | Enhanced | Advanced |
| Data retention | 30 days | 180 days | Custom |
| SSO/SAML | Optional | ||
| Support SLA (1st response) | Next business day | 8 hours | 2 hours |
| Uptime target | Designed for high availability across all plans | ||
*Language counts and latency targets are guided by publicly available voice platform capabilities; Sweet Hello is independent and not affiliated.
Popular Add-ons
Extra regions
Additional integrations
Compliance pack (DPA/SCC templates)
Extended data retention
Custom analytics & reporting
Voice design & evaluations
Procurement
DPA/SCC templates on request.
Security
Security review support available. SSO and private networking for Enterprise.
Pricing FAQ
Ready for a clear estimate?
Share a few details and we’ll scope your flows and costs.